20. Result Codes

Result Codes	Description	Next Steps	Refer API
401	User Authorization Failed		Generic API
1000	Mandatory parameter missing –{Parameter Name}		Generic API
1001	Wrong input parameter –{Parameter Name}		Generic API
1004	IP Not Allowed	This IP is currently blacklisted. Kindly contact system admin	Generic API
1008	Invalid Life Cycle		POSTEndpoint - Status Change (Activate / Suspend)
1009	Life Cycle change not allowed due to endpoint/subscriber is in deactivate state		POSTEndpoint - Status Change (Activate / Suspend)
1013	Already Deactivated (Addon remove)		PATCH -Endpoint Modify
1045	Invalid Parent Id		Generic API
1056	Query rate plan success		Query- Rate Plan
1057	Query Rate Plan Failure	Operational failure, try after sometime or kindly verify all mandatory parameters in the API request else contact the system administrator.	Query- Rate Plan
1058	No Rate Plan Configured		GET-Query Rate Plan
1059	Get customer profile success		Organization- Get Customer Profile
1060	Get customer profile failure		GET-Customer Profile
1082	Get endpoint profile success		GET-EndPoint Profile
1083	Get endpoint profile failure		GET-EndPoint Profile
1171	Addon subscription success		Post SubscribeAddon
1172	Addon subscription failure		Post SubscribeAddon
1208	Duplicate ratezone name		POST-Create-RateZone
1209	Create ratezone success		POST-Ratezone - Create
1210	Create ratezone failure		POST-Ratezone - Create
1211	Get rate zone success		GET-RateZone
1212	Get rate zone failure		GET-RateZone
1222	Delete ratezone success		POST-Ratezone - Delete
1223	Delete ratezone failure		POST-Ratezone - Delete
1224	Modify ratezone success		POST-Ratezone - Modify
1225	Modify rat111ezone failure		POST-Ratezone - Modify
1242	Life Cycle change not allowed because parent is not in active state		POST-Endpoint - Status Change (Activate / Suspend)
1249	Get Rule Success		GET-Rule
1250	Get Rule Failure		GET-Rule
1254	You are Currently in same Lifecycle		POST- Endpoint - Status Change (Activate / Suspend)
1257	Wrong Request Packet		Generic API
1266	Get Counter Success		GET-Counter
1267	Get Counter Failure		GET-Counter
1307	Get Benefit Success		GET-Benefit
1317	Get Charge Success		GET-Charge
1318	Get Charge Failure		GET-Charge
1328	Get Service Profile Failure		GET-Service Profile
1331	Get Service Profile Success		GET-Service Profile
1323	Create Service Profile Success		POST-Service Profile - Create
1324	Create Service Profile Failure		POST-Service Profile - Create
1325	Modify Service Profile Success		POST -Service Profile - Modify
1326	Modify Service Profile Failure		POST -Service Profile - Modify
1329	Delete Service Profile Success		POST Service Profile - Delete
1330	Delete Service Profile Failure		POST Service Profile - Delete
1333	Create organization success		POST-Organization - Create
1334	Create organization failure		POST-Organization - Create
1338	Service Profile Attached To Plan So Deletion Failure	Delete the plan which is attached to the service profile and then try Service profile deletion	POST-Serivce Profile - Delete
1339	Get invoice Details Success		GET-Invoice
1340	No record Exists		GET-Job Status
1359	No Data Available		GET-AccountID
1369	Ratezone already exists for these operators		POST-Ratezone - Create
1372	Update Roaming Profile Success		POST-Endpoint - Change Roaming Profile
1373	Update Roaming Profile Failed		POST-Endpoint - Change Roaming Profile
1377	Get country success		Misc Information- Countries
1378	Get country failure		Misc Information- Countries
1379	Get Currency Success		Misc Information- Currencies
1380	Get Currency Failure		Misc Information- Currencies
1381	Get Time Zone Success		Misc Information- TimeZone
1382	Get Time Zone Failure		GET TimeZone
1383	Country Not Configured		GET Countries
1384	No currency exists		GET Currencies
1385	No timezone exists		GET TimeZone
1390	Customer name already exists		POST-Organization - Create
1394	Successful!! Request Has Sent For Processing!!		POST-Update Monthly Limit (Postpaid)
1410	Duplicate rdb code		POST-Organization - Create
1415	Duplicate operator		Generic API
1417	Forbidden strings were identified("character or String").Please correct	Verify the API request, if any special characters (drop,delete, <br>//,http,TRUNCATE,DELETE,DROP,truncate,HTTP,<,>,/>,$(,cmd,CMD,=,!,/c,/C) enterted, please remove and try again.	Generic API
1889	Parameter length is not in range-{Parameter Name}	Verify the API request, if any parameter value exceeds the permissible length range. Please remove/change and try again.	Generic API
1890	Parameter Not a Number-{Parameter Name}		Generic API
1892	Parameter Invalid Boolean value-{Parameter Name}		Generic API
2026	Duplicate IMSI		Generic API
2028	Operation Not Allowed As Parent Service Is In Barred Status		Generic API
2503	Subscriber not in active state		POST-Endpoint - Change Roaming Profile/PATCHEndpoint - Modify
2507	SIM Already In Active State		POST-Endpoint - Activate/POST-Endpoint - Link SIM
2589	Get End point Statistics Success		GET-Endpoint - Statistics
3005	Update endpoint/customer success		POST-Endpoint - Threshold
3006	Update endpoint/customer failure		POST-Endpoint - Threshold
4012	Insufficient monthly limit/balance		Generic API
5000	Create Plan Success		POST-Create-Plan
5001	Create Plan Failure		POST-Create-Plan
5002	Modify Plan Success		POST-Modify-Plan
5003	Modify Plan Failure		POST-Modify-Plan
5014	SIM Provisioning Success		POST-Endpoint - Create/POST-Endpoint - Activate
5015	SIM provisioning failure		POST-Endpoint - Activate
5016	SIM Already provisioned		POST-Endpoint - Link SIM
5017	Lifecycle Change Success		POST-Endpoint - Status Change (Activate / Suspend)
5018	Endpoint/Subscriber Lifecycle change Failed		POST-Endpoint - Status Change (Activate / Suspend)
5019	Plan does not exist		POST Plan- Delete
5020	Plan Already Exists	Attaching the same plan via API which is already attached to the endpoint will give this error code 5020.	POST-Endpoint - Plan Change
5030	Endpoint/Subscriber does not Exists		Generic API
5064	Delete Plan Success		POST-Plan - Delete
5065	Delete Plan Failure		POST-Plan - Delete
5067	Plan Deletion Failed. Subscriber exists for the Plan	Delete the subscriber which is attatched to same plan and then re-run the delete plan.	POST-Plan - Delete
5110	Get Account ID Success		Get - AccountID
5111	Get Account ID Failure		Get - AccountID
5112	Invalid Account Name
6409	Link SIM Success		POST-Endpoint - Link SIM
6410	Link SIM Failure		POST-Endpoint - Link SIM
6411	Create Endpoint Success		POST-Endpoint - Create
6412	Create Endpoint Failure		POST-Endpoint - Create
6413	SIM Delink Success		POST-Endpoint - De-Link SIM
6414	SIM Delink Failure		POST-Endpoint - De-Link SIM
6420	SIM Not attached		POST-Endpoint - De-Link SIM
6554	Duplicate Service Profile Name		POST-Serivce Profile - Modify
6565	Invalid Child Config for Service Profile	Verify the parent service profile and modify the request basd on configuration and try again.	POST-Service Profile - Create/Modify
6717	MA is mandatory for prepaid normal plan		POST-Plan - Create
6719	Total Charge Amount exceeded MA Benefit Value		POST-Plan - Create
6721	No counter exists		POST-Endpoint - Threshold
6722	MSISDN not exist		POST Endpoint Create
6742	Fetch Endpoints Success		GET-Endpoints
6745	Fetch Endpoints Failure		GET-Endpoints
7000	PlanType Not Matching		POST-Endpoint - Plan Change
7001	Plan Change Success		POST-Endpoint - Plan Change
7002	Plan Change Failure		POST-Endpoint - Plan Change
7013	Create tariff success		POST-Tariff - Create
7014	Create tariff failure		POST-Tariff - Create
7015	Modify tariff success		POST-Tariff - Modify
7016	Modify tariff failure		POST-Tariff - Modify
7017	Delete tariff success		POST-Tariff - Delete
7018	Delete tariff failure		POST-Tariff - Delete
7021	Successful!! request has sent for processing!!		POST-DeLinkSim
7022	Customer is in Low Balance Provisioning Not Allowed		POST-Organization - Create/POST-Endpoint - Create
7025	Duplicate external identifier		POST-Organization - Create
8098	Duplicate operators present in the ratezone selected		POST-Plan - Create
8104	Endpoint in PreActive/Hold State		POST-Endpoint - Status Change (Activate / Suspend)
8107	Get Notification Type Success		GET-Notification
8108	Get Notification Type Failure		GET-Notification
8194	Get tariff success		GET-Tariff
8195	Get tariff failure		GET-Tariff
8211	Ratezone already linked to rateplan tariffs	Delete the plan which is attached to the Ratezone and then try Ratezone deletion	POST-Ratezone - Delete/POST-Ratezone - Modify
8213	Invalid ratezone		POST-Ratezone - Modify
8223	Tariff already attached to plan		POST-Tariff - Delete
8233	Ratezone already attached with benefit		POST-Ratezone - Delete
9003	Lifecycle change success Note: For OEM enabled accounts		Lifecycle change success Note: For OEM enabled accounts POST- Endpoint - Status Change (Activate / Suspend)
10000	Get APN Group Success		GET-APN Group
10001	Get APN Group Failure		Get-APN Group
10002	Insufficient Privilege		POST-Roaming Profile - Modify and POSt- Plan Create/Modify/POST-createCustomUser
10003	Invalid Operation code		Generic API
10005	Missing mandatory parameter		Generic API
10006	Wrong Request Packet		Generic API
10007	DB Failure	DB table update failed due to any (DB down/HSS down). Please contact system admin	POST- Endpoint Bulk Create
10009	Get Roaming Profile Success		GET-Roaming Profile
10010	Get Roaming Profile Failure		GET-Roaming Profile
10011	Create APN Group Success		POST-APN Group - Create
10012	Create APN Group Failure		POST-APN Group - Create
10013	Modify APN Group Success		POST-APN Group - Modify
10014	Modify APN Group Failure		POST-APN Group - Modify
10015	Delete APN Group Success		POST-APN Group - Delete
10016	Delete APN Group Failure		POST-APN Group - Delete
10017	Create Roaming Profile Success		POST-Roaming Profile - Create
10018	Create Roaming Profile Failure		POST-Roaming Profile - Create
10019	Modify Roaming Profile Success		POST-Roaming Profile - Modify
10020	Modify Roaming Profile Failure		POST-Roaming Profile - Modify
10021	Fetch SIM Success		GET-SIM
10022	Fetch SIM Failure		GET-SIM
10023	Send SMS Success		POST-SMS - Send to Endpoint <br>/ POST-Endpoint - Create
10024	Send SMS Failure		POST-SMS - Send to Endpoint
10025	Fetch APN Failure		GET-APN
10026	Fetch APN Success		GET-APN
10027	Fetch Network List Failure		GET-Networks
10028	Fetch Network List Success		GET-Networks
10029	Get Destination List Success		GET-Destination Group
10030	Get Destination List Failure		GET-Destination Group
10031	No Data Found		GET Roaming Profile/GET Destination Group
10032	Create Destination Group Success		POST-Destination Group - Create
10033	Create Destination Group Failure		POST-Destination Group - Create
10034	Modify destination group success		POST-Destination Group - Modify
10035	Modify destination group failure		POST-Destination Group - Modify
10036	Delete Destination Group Success		POST-Destination Group - Delete
10037	Delete Destination Group Failure		POST-Destination Group - Delete
10040	Destination Group Already Attached With Plan	Use GET Query Rate Plan <br>to identify in which all Destination Group is used for <br>plans or Delete the plan which is attached to the same Destination Group and then try delete Destination Group API	POST-Destination Group - Delete
10041	Destination Group Already Attached With ratezone	Use GET Ratezone API <br>to identify in which all Destination Group is used for <br>Ratezones or Delete the ratezone which is attached to the same Destination Group and then try delete Destination Group API	POST-Destination Group - Delete
10042	Destination Not Attached With Account		POST-Destination Group - Create
10043	Operator cannot be removed, as single operator is present in destination group.	Add one more operator to the same Destination Group and then remove the required operator	POST-Destination Group - Modify
10044	Operator already exists in the list.		POST-Destination Group - Modify / POST-Destination Group - Create
10045	Operator already exists in the destination group.		POST-Destination Group - Modify
10046	Cancel Location Success		POST-SIM - Cancel Location
10047	Cancel Location Failure		POST-SIM - Cancel Location
10048	Fetch ICCID for provisioning success		GET-Endpoint - Get ICCID
10049	Fetch ICCID for provisioning failure		GET-Endpoint - Get ICCID
10050	Fetch SIM provisioning details success		GET-Endpoint - Bulk Create - Process Status
10051	Fetch SIM provisioning details failure		GET-Endpoint - Bulk Create - Process Status
10054	Success!! Request has sent for processing.		POST-Bulk SIM Transfer / POST-Endpoint - Bulk Create
10057	Unexpected error occured.Please try again..!!		POST-Destination Group - Create
10068	Modify endpoint success		PATCH-Endpoint - Modify
10069	Modify endpoint failure		PATCH-Endpoint - Modify
10070	Success!! Request has sent for processing		PATCH-Endpoint - Bulk Modify
10071	Get bulk Job details success		GET-Job Status
10072	Get bulk Job details failure		GET-Job Status
10073	Maximum count exceeds for input Parameter - {reason}	Based on the input parameter from the request ,the reason for this error code will differ. For example, if we are trying to add more than 15 addon plans for a single endpoint we will get this error code saying that Maximum count exceeds for input parameter - addAddonPlanIds,value	POST-Endpoint - Create / PATCH-Endpoint - Bulk Modify
10074	Failure!! Unrecognized field-{Parameter Name}	Verify in the API request resouretype filed is corret or not (imsi , iccid , msisdn)	POST-Bulk SIM Transfer
10076	Invalid parent
10077	Maximum Benifit limit Reached		POST-Endpoint - Create / PATCH-Endpoint - Bulk Modify
10080	Addon PlanID does not belong to the roaming profile	Crete a new Addon plan with same roaming profile which used for base plan, (Attached to the endpoint) and then re-try.	POST- Endpoint Create/ PATCH- Endpoint Modify
10081	Restricted words (like delete ,drop ,truncate etc) should not be used for name		Generic API
10082	The minimum number of characters required is 2
10083	Submit A2P SMS failure		POST-SMS - A2P SMS
10084	Location info – Success		GET-Endpoint - Geolocation
10085	Service profile change denied due to conflicting RAT privileges assigned by (child-entity-name). Please first update the service profile(s) of (child-entity-name)/ Location info - failure		POST-Serivce Profile - Modify/ GETEndpoint - Geolocation
10087	HSS connection Failed		GET-Endpoint - Geolocation
10088	Failure!! request to HSS timed out		GET-Endpoint - Geolocation
10089	Endpoint is detached		GET- Endpoint - Geolocation
10086	Invalid Json		Generic API
10092	Get callback profile success		GET-CallBack Information
10093	Service not available for the subscribing plan		POST-Endpoint - Create
10094	No geolocation information was provided by visited network		GET-Endpoint - Geolocation
10095	Update callback profile success		PATCH-CallBack Modify
10096	Update callback profile failure		PATCH-CallBack Modify
10097	Multiple query parameters are not allowed		GET-SIM
10098	Failure!! {parameter Name} already exists in the system.		POST-Destination Group - Create
10100	Service modification not allowed for the addon - service		POST-Serivce Profile - Modify
10106	Prorate is not allowed with the Minimum fee charge		POST-Plan - Create
10108	SIM already in suspend state		POST-Endpoint - Link SIM
10109	SIM already in preActive state		POSTEndpoint - Link SIM
10110	Operation failed - Multiple instances of fee type {} are not allowed		POSTPlan - Create / POSTPlan - Modify
10111	Obsolete access type value		POST-Service Profile - Create
10115	Fetch network list-No Data Found		GET-Networks
10117	Incorrect value in targetAccountId		POST-Endpoint - Plan Change
10119	Benefit rule Configuration is missing. Please add benefit rule configuration - BenefitId		POST-Plan - Create / POST-Plan - Modify
10120	Maximum number of tag is reached		POST-Tag Create/Modify
10123	Failure.!! Not possible to remove last APN		POST-APN Group - Modify
10125	API operation has Time out. Request has been received but it has timeout before we receive the response. Please try again later. <br>* Timeout Response for GET APIs		Generic API
10126	API operation has Time out. Request has been received and is has timeout before we receive the response. Please verify the request has been completed successfully or not. using the appropriate APIs. <br>* Timeout Response for POST/PATCH APIs		Generic API
10127	Delete Roaming Profile is not allowed. Roaming profile is assigned to the following plans listed below.		POST-Roaming Profile - Delete
10128	Delete roaming profile SUCCESS		POST-Roaming Profile - Delete
10129	Delete roaming profile FAILURE		POST-Roaming Profile - Delete
10134	Modify endpoint(s) failure - {0}		PATCH- Endpoint Bulk Modify
10138	Get Account Hierarchy success		GET-Hierarchy
10139	Get Account Hierarchy failure		GET-Hierarchy
10142	SIM Transfer failure - Start range or end range is not valid
10146	The option Dynamic Benefit only is enabled at parent level. Please subscribe the endpoint to a pooled or non-pooled dynamic benefit.		POST-Endpoint - Bulk Create
10147	Request fails since same dynamic benefit is already assigned		PATCH- Endpoint Modify
10148	Failure!! Either use iccidList or range		POST-Endpoint - Bulk Create
10149	Create Tag success		POST-Tag - Create
10145	The option Dynamic Benefit only is enabled at parent level.So removing dynamic benefit is not possible		PATCH- Endpoint Modify
10140	ICCID not available		POST-Endpoint - Create
10160	Internal failure		POST- Endpoint Delete
10169	Roaming Profile Limit Exceed		POST-Plan - Create
10175	Request under processing		GET-Job Status
10132	Get endpoint coverage success		GET-Endpoint Coverage
10133	Get endpoint coverage failure		GET-ndpoint Coverage
10135	Endpoint blacklist modification success		POST-EndPoint - Blacklisting
10136	Endpoint blacklist modification failure		POST-EndPoint - Blacklisting
11004	Invalid Account ID or Account ID not part of your Hierarchy		GET-Hierarchy
11005	Get callback profile failure		GET-CallBack Information
10141	API operation has timed out. We couldn't authenticate your request and generate your Token due to internal timeout. Please try again later.		POST-Access Token
10158	Delete Endpoint is not allowed. Please De-Link SIM first		POST-Endpoint - Delete
10159	Endpoint successfully deleted.		POST-Endpoint - Delete
10149	Create Tag success		POST-Tag - Create
10150	Create Tag failure		POST-Tag - Create
10120	Maximum number of tag is reached		POST-Endpoint create <br>POST-Tag - Create <br>POST-Tag - Modify
10157	Failure..! Duplicate parameter- {parameter name} in request		POST-Tag - Create
10151	Get Tag success		GET-Tag - Get
10152	Get Tag failure		GET-Tag - Get
10153	Delete Tag success		POST-Tag - Delete
10154	Delete Tag failure		POST-Tag - Delete
10155	Modify Tag success		PATCH-Tag - Modify
10156	Modify Tag failure		PATCH-Tag - Modify
10157	Failure..! Duplicate parameter- {paramName} in request		POST Tag - Create
11005	Get callback profile failure		GET Callback
10183	Dynamic Benefits is not allowed for Addon plan		POST Plan - Create
10198	Notification message length has been exceeded		POST-Plan - Create
10199	Your request is under process		PATCH - Endpoint - Modify
10200	Coverage of the selected dynamicbenefit does not match with this endpoint's roamingprofile meaning the endpoint would not be able to use any of the benefits provided. Please select a dynamic benefit with matching coverage		POST Endpoint - Create
10201	The option Dynamic Benefit only is enabled at parent level. Please subscribe the endpoint to a pooled or non-pooled dynamic benefit.		POST- <br>Endpoint - Create
10202	One deactivate addon request is under process		PATCH - Endpoint - Modify
10208	APN already attached		POST- Assign APN to Account
10211	APN not attached		POST- Assign Plans to Account
10212	Plan already attached		POST- Assign Plans to Account
10213	Invalid Request		Generic API
10214	Plan_attach_limit_reached_for_enterprise - testPlanId/inventoryPlanId		POST- Assign Plans to Account
11014	Assign users to account success		POST- Assign Users to Account
11016	LoginUserId already exist		POST- Assign Users to Account
11017	Plan is not attached for the account		POST- Assign Users to Account
11018	User already exist		POST- Assign Users to Account
11020	Assign users to account failure		POST- Assign Users to Account
10221	Duplicate addon plans are not allowed		POST- Endpoint Create
10209	Not a Prepaid customer/Endpoint		POST-Bulk Update Balance (Prepaid)
10205	Bulk update balance success		POST-Bulk Update Balance (Prepaid)
10206	Bulk update balance failure		POST-Bulk Update Balance (Prepaid)
10207	Success!! Request has sent for processing		POST-Bulk Update Balance (Prepaid)
10216	Duplicate Value in Request		POST-Bulk Update Balance (Prepaid)
10227	ModifyPlan not possible as subscription OR validity unlimited		POST- Plan Modify
10230	Service already barred - {paramName} in request		POST -Endpoint Modify
10231	Service already unbarred - {paramName} in request		POST -Endpoint Modify
10232	Service is not present for endpoint		POST -Endpoint Modify
10233	Unbarring RAT is not possible when DATA Service is already barred'		POST -Endpoint Modify
10234	Child reseller creation is not possible		POST-Organization-create
10235	Tariff Price Updation Success	v	Post Tariff - Modify Price - Success
	Tariff Price Updation Failure		Post Tariff - Modify Price - Failure
10239	Operation has failure. Request has been received and it has failed. Please verify the request has been completed successfully or not.		Service Profile Create, Modify & Delete <br>- Ratezone Create, Modify & Delete <br>- Tariff Create, Modify & Delete <br>- Plan Create, Modify & Delete <br>- Endpoint Create <br>- Endpoint link <br>- Organisation Create
10240	Operation has Time out. Request has been received and it has timeout. Please verify the request has been completed successfully or not.		Service Profile Create, Modify & Delete <br>- Ratezone Create, Modify & Delete <br>- Tariff Create, Modify & Delete <br>- Plan Create, Modify & Delete <br>- Endpoint Create <br>- Endpoint link <br>- Organisation Create
	User already exists for the specified User ID		POST-createCustomUser
11028	Invalid Role Id		POST-createCustomUser
11029	User created successfully !		POST-createCustomUser
11031	From API default user can not be created		POST-createCustomUser
11043	User CreationLimit Reached.		POST-createCustomUse
11044	Your account has been blocked due to multiple failed login attempts. To regain access, please reset your password using the 'Forgot Password' option on the login page.	Reset the password using the 'Forgot Password' option on the login page.	POST ACCESS TOKEN
11054	Query parameters containsSponsor and matchesSponsor together are not allowed		GET SIM
10245	Lifecycle change requested...		POSTEndpoint - Status Change (Activate / Suspend)
10244	Activation/Suspension ongoing – try again later		POSTEndpoint - Status Change (Activate / Suspend)
10246	Failed to change endpoint state - try again		POSTEndpoint - Status Change (Activate / Suspend)
10250	Endpoint with RSP State = Local cannot be de-linked		POST Endpoint - De-Link SIM
10252	Data threshold counter cannot be updated for endpoints with RSP State = Local		POST Endpoint - Threshold
11055	Geolocation cannot be retrieved for the endpoints with RSP State = Local		GET Endpoint - Geolocation
11060	Get datastream filelist -Success		Get datastream filelist -Success
11061	Invalid date format		Get datastream filelist -Failure
10257	Addon Not available		Get <br>GetEndpointAddonDetails
10255	Get endpoint addon details success		Get <br>GetEndpointAddonDetails
10260	Failed..! Adjusted balance is lesser than the Counter value		POST - SubscribeAddon
80009	Atleast one tariff to be attached - tariffId		POST- Plan Modify
1257	Wrong request packet - {Paramter name}	Parameter prorate is only for postpaid plan. <br>-Parameter tariffList is not a valid in custom traiff off case	POST- Plan Create

Additional usage notes

Endpoint-specific result codes are documented in each API section.
Success and failure codes are typically returned in responseParam.resultCode with accompanying messages.
1359 commonly means no data available / No Data Found.
10239 means operation failed and completion should be verified.
10240 means operation timeout and completion should be verified.
10126 can indicate bad credentials / invalid username or password.
11044 indicates account blocked due to multiple failed login attempts.