Enterprise view

Via the Account CRM menu, the Enterprise can view the Account, connection and billing information from the account and also the current plan details, transaction details, and services barred.

View Account details

Click on the Account CRM menu.

Account details cannot be edited by the Enterprise. Account details can be edited only by parent account.

The OEM enabled enterprise account will see the “Test” and “Inventory” info.

The following account details are displayed on the screen.

Field	Description
Account Information
Account ID	Indicates the unique reference ID of the account
Account Name	Indicates the name of the enterprise
Account Email	Indicates the Email of that account.
User Type	Indicates the enterprise type. For example Trial or Commercial
Customer Type	Indicates the type of account.
Tier	Indicated if its an Enterprise or Reseller account
Status	Indicates the status of the account. For example, Active or Inactive.
Customer Number	Indicates the unique number given to the enterprise
Currency	Indicates the currency of the enterprise
Country	Indicates the Country of the enterprise
Time Zone	Indicates the time zone of the enterprise
User	Indicates the default username of the enterprise
Launch Date	Indicates the date on which the account will move to Commercial status. Note: This field is displayed only for the Trial customer. For commercial customer, the field value is NA. Launch date is always considered as a future date.
Expiry Date	Indicates the expiry date of the account. After the expiry date is reached, the account is deactivated. Note: Parents can extend the expiry date for the enterprise.
Connection Information
Connection Type	Indicates the type of connection. For example Postpaid or Prepaid
Service	Indicates the type of service available under the current plan for the account. For example Data or SMS
Attached APN	Indicates the name of the APN group attached to the enterprise
Test plan	Indicates the current test plan of the Enterprise For OEM Model Enabled Enterprise account
Inventory plan	Indicates the current inventory plan of the Enterprise For OEM Model Enabled Enterprise account
Plan	Indicates the current base plan of the Enterprise
Billing Information
OEM Model	The OEM enabled enterprise account will see the “Test” and “Inventory” plan info.
Cost Current Month	Indicates the total charges for the current month based on the usage and other charges
Monthly limit	Indicates the monthly credit limit of the enterprise. Note: Monthly limit is applicable only for postpaid connection
Available balance	Indicates the balance available for the enterprise. Note: Available balance is applicable only for prepaid connection
Dynamic Benefit only	Indicates if the use of Dynamic Benefits is mandatory or optional for the enterprise. Note: Parent customer can enable or disable Dynamic Benefit functionality for the enterprise. If the parent customer disables Dynamic Benefit for the enterprise, the enterprise cannot assign pooled Dynamic Benefits to endpoints. Note: Dynamic Benefit toggle button will be displayed when you enable "Dynamic Benefit only" for the enterprise.
Dynamic Benefit Name	By default, this field is not displayed. This field is displayed when you enable "Dynamic Benefit only" for the enterprise. Indicates the pooled Dynamic Benefit plans attached to the enterprise.

PLAN

On the Account details screen, by default, the Plan tab is displayed.

The following Plan details are displayed on the screen.

Field	Description
Charges
Name	Indicates the charges applicable for the enterprise
Type	Indicates the type of charge. For example Recurring or One time
Amount	Indicates the amount for each charge
Add-Ons
Plan Name	Indicates the current Addon plan of the enterprise
Activated By
Occurrences
Re Subscription Rule
Validity
Type
Available units
Activation Time	Indicates the activation time and date of the Add-on plan
Expiry Time	Indicates the expiry time and date of the Add-on plan
Action	Indicates the action to be taken on the Addon. For example, Activate or Deactivate. Note: Only Reseller or MVNE can Activate or Deactivate an Addon
Benefits
Plan Name	Indicates the current base plan name of the enterprise
Benefit Name	Indicates the name of the benefit available for the current plan.
Validity	Indicates the validity period of the Benefit. For example, 1 Week or 1 month.
Type	Indicates the type of Benefit. For example Recurring or One time
Activation Time	Indicates the Activation time of the Benefit
Expiry/Renewal Time	Indicates the Expiry or next Renewal time of the Benefit
Available Units/Total	Indicates the number of units left and the total units allocated
Ratezone	Indicates the Ratezone to which the benefit is applicable
Benefit Priority	Indicates the Pooled Benefits priority
Counters
Counter	Indicates the name of the counter
Frequency
Frequency Factor
Action
Reset date
Available units/Total
Threshold unit	Indicates the threshold limit of the Counter. After the threshold limit is reached, the configured action is triggered
Dynamic Benefits
Name	Provisioned Name
Category	In this story “Pooled” or Non-pooled”
SIM & Benefit Fee	Value with currency symbol
SIM Activation Fee	Value with currency symbol
Activated By	Selected Activated By
Mode	Selected Mode
Validity	Provisioned Factor + selected Validity
MDB Priority	Indicates the Non-pooled MDB priority
No. of Times Active	Activated MDB count
Benefit	Selected Benefit, one subline per benefit included in the MDB(DATA or NB-IOT)
Ratezone	Selected Ratezone with a link, one subline per benefit included in the MDB
Benefit Priority	Indicates the Pooled and Non-pooled Benefits priority
Value	Provisioned Value with “MB”/”Count”, one subline per benefit included in the MDB
Overage Tariff	Provisioned Overage Tariff with currency symbol + ”/MB” or “/Count” dependent on the selected Benefit, one subline per benefit included in the MDB

Dynamic benefit table added filter box to “Select Category” above this table with the option to select only “Pooled” or “Non-Pooled”.

TRANSACTIONS

To view the transaction details, click the Transactions tab. Refer to the following screen.

The following Transaction details are displayed on the screen.

Field	Description
Time	Indicates the date and time of the transaction
Service	Indicates the type of service. For example Data or SMS or NB-IOT. NOTE: SMSMO will increase by A2P SMS
Initiator	Indicates the MSISDN of the endpoint from where the transaction is initiated.
Volume (MB)/Count	If the service type is data, the volume of data consumed in Megabytes (MB) during the transaction is displayed. The value shall be displayed with 3 decimals. If the service type is SMS, usage count for SMS is always 1
Charges	Indicates the charges for the transaction.The value shall be displayed with 3 decimals.
Currency	Indicates the currency of the enterprise.
Status	Indicates the status of the transaction. For example, Success or Failure
Network	Indicates the network used for the transaction. For example: Proximus.
Supplier	Indicated the supplier of the network used.

On the Transactions screen, click on the “+” icon to view the quick description of the transaction.

The following transaction details are displayed on the screen.

Field	Description
APN	The APN used by the endpoint
Count/Volume(MB)	If the service type is data, the volume of data consumed in Megabytes (MB) during the transaction is displayed.The value shall be displayed with 3 decimals. If the service type is SMS, the usage count for SMS is always 1
IP Address	The IP address used by the endpoint
Org Country	Indicates the originating country of the transaction
Plan Name	Indicates the current base plan of the endpoint
Postpaid PreEventMA Balance	Indicates the account balance after transaction
Rating Group	Indicates the Rating group of the endpoint
Start Time
Supplier Name
Charges	Indicates the charges for the transaction.The value shall be displayed with 3 decimals.
Currency	Indicates the currency of the enterprise
Msisdn	Indicates the MSISDN of the endpoint. Note: If it account level usage then MSISND column will represent account name.
Orig Operator Name	Indicates the Originating operator name of the transaction
Post-Event Subscriber State
Pre-Event Subscriber State
Roaming Indicator
Status	Indicates the status of the transaction. For example, Success or Failure.
Transaction Time
Comments
Event Result	Indicates the result of the transaction.
MvnoName
Parent Customer	Indicates the parent customer name of the endpoint
Postpaid PostEventMA Balance
RateZone	Indicates the Ratezone under which the transaction occurred
RAT type	Indicates the network type used for transaction. For example, 2G, 3G, 4G, or NBIOT
Service	Indicates the service type. For example, Data or SMS
Subscriber Type	Prepaid or postpaid
Unit

BARRING

To view the functions barred on the account, click the Barring tab.

Depending on the Service profile selected, service available for the endpoint varies. In this case, 2G/3G/4G/NBIOT/SMS_MO/SMS_MT services are available for this endpoint.

Its not possible to change the barring here. Its view only.

The following Barring details are displayed on the screen.

Field	Description
NB-IOT	Indicates if NB_IOT service is barred for the account
SMS_MT	Indicates if SMS_MT service is barred for the account
SMS_MO	Indicates if SMS_MO service is barred for the account
Data	Indicates if Data service is barred for the account