Set or Change the APN
When you onboard an account and attach a plan, the platform automatically assigns bicsapn as the default APN.
However, you can change this before assigning the base plan.
How to Modify the Default APN
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During the provisioning process, use the APN selection option to review or update the APNs.
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Click the pencil icon to:
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Add or remove APNs.
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Change the default APN.
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Important: Once the base plan is assigned:
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The DEFAULT APN for DEFAULT APN GROUP field becomes non-editable.
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You can still modify the APN list, but not the default APN.
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Available APNs List
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You must attach at least one APN before assigning the base plan. This step is mandatory.
Enterprise Customers (Account CRM)
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In the Available APNs List, the field DEFAULT APN for DEFAULT APN GROUP is visible.
Use this to set the default APN group.
Reseller Customers (Account CRM)
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In the Available APNs List, the field DEFAULT APN for DEFAULT APN GROUP is not visible.