Modify Endpoint balance or limit
Modify Available Balance
For postpaid endpoints only!
On the Endpoint screen, click on the pencil icon to modify the available balance.
Figure 1 Modify the Available Balance
After clicking the button, the following screen is displayed.
Figure 2 Modify Balance
Enter or select the following information in the corresponding fields.
Field | Description |
|---|---|
Action | Select the action type in the drop-down list. For example, Topup, Deduct and Reset |
Amount | Enter the amount |
Reason | Enter the reason for modifying the balance |
After clicking Submit, a confirmation message is displayed indicating endpoint/customer detail is updated successfully.
Modify Monthly Limit
For prepaid endpoints only!
On the Endpoint screen, click on the pencil icon to modify the monthly limit.
Figure 3 Modify the Monthly limit
After clicking the button, the following screen is displayed.
Figure 4 Monthly limit
Enter or select the following information in the corresponding fields.
Field | Description |
|---|---|
Amount | Enter the new monthly limit amount |
Reason | Enter the reason for modifying the monthly limit |
After clicking Submit, a confirmation message is displayed indicating endpoint/customer detail is updated successfully.