Modify Endpoint balance or limit

Modify Available Balance

For postpaid endpoints only!

On the Endpoint screen, click on the pencil icon to modify the available balance.

Figure 1 Modify the Available Balance

After clicking the button, the following screen is displayed.

Figure 2 Modify Balance

Enter or select the following information in the corresponding fields.

Field	Description
Action	Select the action type in the drop-down list. For example, Topup, Deduct and Reset Select Topup to recharge the available balance Select Deduct to deduct amount from the available balance Select Reset to reset the available balance
Amount	Enter the amount
Reason	Enter the reason for modifying the balance

After clicking Submit, a confirmation message is displayed indicating endpoint/customer detail is updated successfully.

Modify Monthly Limit

For prepaid endpoints only!

On the Endpoint screen, click on the pencil icon to modify the monthly limit.

Figure 3 Modify the Monthly limit

After clicking the button, the following screen is displayed.

Figure 4 Monthly limit

Enter or select the following information in the corresponding fields.

Field	Description
Amount	Enter the new monthly limit amount
Reason	Enter the reason for modifying the monthly limit

After clicking Submit, a confirmation message is displayed indicating endpoint/customer detail is updated successfully.